Birmingham heating engineers — never miss a service booking.
Moseley to Edgbaston. On the tools, up a ladder, between jobs — if you can’t pick up, we take the service booking.
No card required. Starts at £79 a month.
Boiler breakdown. Landlord CP12. Power-flush. One missed call in winter: £90 to £450 on the table.
Heating work is seasonal and deadline-driven. Boiler breakdowns spike when the temperature drops; landlord gas safety certs pile up at year-end; power-flushes fill the shoulder months. Every missed call in November through February is either a cold-house emergency or a legally-required CP12 that a landlord will absolutely give to someone else if you don't pick up.
In Birmingham specifically, heating engineers cover Moseley through Edgbaston and out to Solihull on a single shift. A missed call in one corner of the city is a booking lost to someone closer — or to someone else who just happened to be sitting next to the phone.
We answer every call for you. The AI picks up on the second ring, works out the job type, captures the address, flags emergencies, and sends you a text summary. You schedule around real work, not around your ringer.
Understands the stack: Gas Safe number, CP12, combi vs system boiler, magnetic filter, expansion vessel, Worcester Bosch / Vaillant / Ideal — and "the pressure's dropped" vs "the pilot's out".
- GDPR-compliant, EU data centres
- Handles British accents and postcodes
- All-party consent recording, emergency flagging
Built for Birmingham heating engineers.
Birmingham trades cover a huge spread — Moseley to Solihull, Digbeth to Edgbaston. The average emergency callout radius is longer than it is in London, which means every call converted is worth more per mile.
BureauFlow’s AI handles British accents and trade vocabulary — it understands local area shorthand instead of forcing a full postcode upfront. Every answered call ends with a clean summary: name, number, address, job type, urgency.
There’s no new app for your customer to install, no queue-holding music, and no chance of the AI pretending to be a human. It identifies itself as your business’s receptionist and collects what you’d collect yourself if you had a spare pair of hands.
For Birmingham heating engineers specifically, that means the difference between a voicemail nobody listens to and a booking on your calendar before you’re off-site. You keep the jobs you already earned, instead of losing them to the next name on a homeowner’s Google search.
How it works
Set it up in an evening. Never miss a callout again.
Forward your number
Divert missed calls from your mobile or landline. Takes 2 minutes. No new hardware.
Our AI answers, 24/7
It picks up on the second ring. Captures name, address, job type and urgency. Understands British accents.
You get the booking
Job summary lands in your inbox and as a text. Emergency? It gets flagged so you can ring back first.
Pricing
Pay for jobs won, not fancy dashboards.
Prices ex-VAT. VAT added where applicable for UK customers.
Free
15 calls a month. No card.
- 15 AI-answered calls / month
- Job summaries by email
- Basic reporting
Starter
For sole traders. 50 calls.
- 50 AI-answered calls / month
- SMS job alerts
- Calendar integration
- Email support
Pro
For small crews. 200 calls.
- 200 AI-answered calls / month
- Priority SMS + email
- Emergency detection
- Custom greeting
Business
Unlimited calls. Multi-user.
- Unlimited calls
- Multi-user accounts
- API access
- Dedicated onboarding
Proof
Built on the BureauFlow platform serving German tradespeople since 2024.
Same engine. Localised for the UK. GDPR-compliant, all-party consent recording, EU data centres.
Never miss a job.
Try it free for a month. If it doesn’t pay for itself, walk away.