Sydney plumbers — never miss a burst pipe.
Hot-water unit down. Blocked drain at 6am before the school run. Storm-water back-up in the Hills. If you can’t pick up, we do.
No card required. Starts at A$129 a month.
One missed emergency call: A$250 to A$600, gone.
A burst-pipe call doesn’t wait for you to finish in Parramatta. If you’re under a sink in Bondi, the ring from Chatswood goes to voicemail — and most Sydneysiders don’t leave one. They ring the next plumber on Google.
We answer every call for you. The AI picks up, gets the address, asks whether it’s urgent, captures the job, and sends you an SMS. Emergencies are flagged so you can ring back first.
Built for Sydney: knows the Harbour Bridge split, knows the Inner West from the Northern Beaches, knows when someone means a gas hot water service has failed versus a tap needs a washer.
- Privacy Act-aligned, consent-based recording
- Handles Aussie accents and plumbing slang
- Emergency flagging for after-hours callouts
Built for Sydney plumbers.
Sydney plumbing covers 12,000km² and 5 million people. Peak-hour drive time across the Harbour Bridge can eat an hour of your day. Your phone rings when you’re already on a job — and the caller hangs up after three rings.
BureauFlow’s AI takes every call so you don’t lose the booking to the next tradie on the search. It handles every Aussie accent, it understands suburbs the way Sydneysiders do (“out in Penrith”, “over in Manly”), and it doesn’t need a full postcode — suburb + street is enough.
Every call ends with an SMS: name, mobile, address, job type, urgency. You book the real jobs and skip the tyre-kickers — without needing to answer your phone between jobs.
How it works
Set it up in an evening. Never miss a callout again.
Forward your number
Divert missed calls from your mobile or landline. Takes 2 minutes. No new hardware.
Our AI answers, 24/7
It picks up on the second ring. Captures name, address, job type and urgency. Understands Aussie accents and trade slang.
You get the booking
Job summary lands in your inbox and as a text. Emergency? It gets flagged so you can ring back first.
Pricing
Pay for jobs won, not fancy dashboards.
Prices ex-GST. GST added where applicable for Australian customers.
Free
15 calls a month. No card.
- 15 AI-answered calls / month
- Job summaries by email
- Basic reporting
Starter
For sole traders. 50 calls.
- 50 AI-answered calls / month
- SMS job alerts
- Calendar integration
- Email support
Pro
For small crews. 200 calls.
- 200 AI-answered calls / month
- Priority SMS + email
- Emergency detection
- Custom greeting
Business
Unlimited calls. Multi-user.
- Unlimited calls
- Multi-user accounts
- API access
- Dedicated onboarding
Proof
Built on the BureauFlow platform serving German tradespeople since 2024.
Same engine. Localised for Australia. Privacy Act-aligned, consent-based recording, secure cloud infrastructure.
Never miss a job.
Try it free for a month. If it doesn’t pay for itself, walk away.